This week, across several conversations, industry sessions, and the latest Ignite & Scale episodes, one theme kept coming through: Retention is becoming the next real profit battleground in automotive retail.
This week, a report caught my attention. Not because it was loud or trying to make a point - but because it quietly confirmed something that’s been building for a while.
This week, a report caught my eye. Not because it was particularly loud or controversial - but because it was quietly pointing to something more structural.